Privacy Policy

Effective Date: July 2, 2026

Welcome to 3d Library Hub (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase digital products, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About 3d Library Hub

3d Library Hub is a digital marketplace offering premium-quality digital assets for architects, interior designers, visualization studios, freelancers, and 3D artists worldwide.

Our products include:

• High-Quality 3D Models
• Interior Scene Files
• Exterior Scene Files
• Furniture Models
• Materials & Textures
• HDRIs
• Visualization Resources
• Rendering Assets
• Digital Courses and Educational Content

All products are delivered digitally through secure online downloads.

2. Information We Collect

When you use our website, we may collect the following information.

Personal Information

When creating an account, placing an order, or contacting us, we may collect:

• Full Name
• Email Address
• Phone Number (optional)
• Billing Address
• Country
• Company Name (optional)
• GST/VAT Number (if applicable)

Account Information

When you register, we may store:

• Username
• Encrypted Password
• Purchase History
• Download History
• Wishlist
• Product Reviews
• Account Preferences

Passwords are securely encrypted and cannot be viewed by our staff.

Billing Information

To process purchases, we may collect:

• Billing Name
• Billing Address
• Email Address
• Country
• Tax Information (GST/VAT where applicable)
• Order Details
• Transaction Reference Numbers

Important Notice

We do not store your credit card details, debit card details, UPI PIN, CVV, net banking credentials, or banking information. All payments are processed securely through trusted third-party payment providers.

3. How We Use Your Information

We use your information to:

• Process your orders
• Deliver purchased digital products
• Create and manage your customer account
• Provide customer support
• Respond to enquiries
• Send purchase confirmations
• Deliver download links
• Prevent fraud and unauthorized transactions
• Improve our website and services
• Comply with legal and tax obligations

We only collect information necessary to operate our business effectively.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Keep you logged in
• Remember your shopping cart
• Save website preferences
• Improve website performance
• Analyze visitor traffic
• Enhance website security

You may disable cookies through your browser settings; however, some features of the website may not function correctly.

5. Analytics

We may use analytics services such as Google Analytics or similar tools to better understand how visitors use our website.

Analytics data may include:

• Pages visited
• Device type
• Browser information
• Operating system
• General geographic location
• Time spent on pages
• Referral sources

This information is collected in an aggregated form and is not intended to personally identify individual users.

6. Payment Processing

Payments made on 3d Library Hub are securely processed by trusted third-party payment providers.

Depending on your selected payment method, payment processing may be handled by services such as:

• Knit Pay
• Razorpay
• Stripe
• PayPal
• UPI Payment Providers
• Banking Partners

These providers process payment information according to their own privacy and security policies.

3d Library Hub never stores:

• Credit Card Numbers
• Debit Card Numbers
• CVV Numbers
• UPI PINs
• Internet Banking Passwords
• OTPs
• Bank Account Passwords

Payment information is transmitted using secure encrypted connections.

7. Digital Product Delivery

After successful payment:

• Purchased products become available in your customer account.
• Download links are also sent to your registered email address where applicable.
• Products are delivered digitally only.
• No physical products are shipped.

Download availability may be limited according to the product license or download policy.

8. Third-Party Services

Our website may use trusted third-party services including:

• Payment Gateways
• Email Delivery Services
• Analytics Providers
• Cloud Hosting Providers
• CDN Services
• Security Services
• Spam Protection Services
• Customer Support Tools

These providers only receive information necessary to perform their services and are expected to maintain appropriate security measures.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL Encryption
• Secure Payment Processing
• Firewall Protection
• Malware Scanning
• Regular Website Updates
• Access Control Measures

While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

10. Data Retention

We retain personal information only as long as necessary to:

• Maintain your customer account
• Provide purchased digital products
• Comply with legal obligations
• Resolve disputes
• Prevent fraudulent activities
• Maintain accounting and tax records

You may request deletion of your account where legally permitted.

11. Your Privacy Rights (GDPR & International Users)

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to certain processing activities
• Request a copy of your personal data
• Withdraw consent where applicable

Requests will be handled in accordance with applicable privacy laws.

12. Children’s Privacy

Our products and services are intended for individuals who are at least 18 years old or the age of legal majority in their jurisdiction.

We do not knowingly collect personal information from children.

13. Email Communications

We may send emails regarding:

• Order confirmations
• Payment receipts
• Download notifications
• Customer support responses
• Important account updates
• Security notifications

With your consent, we may also send newsletters, promotional offers, and product updates. You may unsubscribe from marketing emails at any time.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The latest version will always be available on this page, along with the effective date.

15. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name
3d Library Hub

Owner / Proprietor
XYZ

Business Address
New Delhi, Delhi, India

Email

Phone
+91 XXXXX XXXXX

Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)

Your Privacy Matters

At 3d Library Hub, we value the trust our customers place in us. We are committed to protecting your personal information and providing a secure, transparent, and reliable platform for purchasing premium digital assets for architectural visualization and design.